Privacy Policy
We value your privacy here at Garden Parcel Stone
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also obtain payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Garden Parcel Stone respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal information with utmost care and apply suitable technical and organizational safeguards to keep it secure. This covers secure storage of data, encrypted transmissions, and restricted access to personal data inside our organization.
Secure Storage
Your personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data when it is transmitted to guard information between your browser and our services.
Limited Access
Access to customer data is restricted to staff members who require it to deliver services.
Although we deploy robust security measures, no online transmission method is entirely risk-free. We continuously refine our security practices to counter evolving threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be able to access, amend, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.
Data Retention
We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment records: seven years for tax and accounting needs
- Website analytics data: around two years and two months for service improvement analysis
- Marketing preferences: until you unsubscribe or two years of inactivity
Cookies and Site Tracking
Our site relies on cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors engage with our site. Cookies enable us to recall your preferences and assess site performance.
You can adjust cookie settings via your browser options. However, turning off some cookies might impact site functionality. For more detailed information about our cookie practices, please consult our Cookie Policy.
External Links
Our site may feature links to third-party sites or services. This privacy policy covers only Garden Parcel Stone and our site. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Changes
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, the "Last Updated" timestamp at the top will be updated.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Inquiries Regarding Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.
Privacy Inquiries
Garden Parcel Stone Privacy Division
43 Bedford Street, Westminster, London
London, United Kingdom WC2E 9HA
Email address: [email protected]
Phone number: +44 20 7946 0000
For privacy-related inquiries, please put "Privacy Request" in your subject line and share as many details as you can about your request. We strive to reply to all privacy requests within five business days.